HOSPITALITY SECURITY
ASSERO SECURITY OPERATIONS
HOSPITALITY SECURITY SERVICES
Assero Security Operations delivers professional hospitality security services to licensed venues across Cardiff and South Wales. We help venues maintain a safe, welcoming environment while supporting staff, customers, and licensing requirements.
PROFESSIONAL HOSPITALITY SECURITY YOU CAN RELY ON
Our hospitality security personnel are vetted in line with BS7858 standards and have extensive experience working within licensed premises. We understand the importance of striking the right balance between effective security and a positive customer experience.
All operatives are trained in de-escalation and conflict management, with physical intervention used only when absolutely necessary and always as a last resort. We do this with our partners support – with team workshop days where we provide in house training to bring teams and unison together for seamless results.
What Our Hospitality Security Service Includes:
Our services are tailored to the specific needs of your venue and may include:
- Visible security presence and access control
- Crowd and capacity management during busy periods
- Conflict resolution and incident management
- Licensing compliance and age verification support
- Emergency response and evacuation procedures
- Liaison with local authorities where required
Our hospitality security services are suitable for a wide range of venues, including pubs and bars, restaurants and cafés, hotels, nightclubs, late-night venues, and event spaces.
Where appropriate, we can also supply or recommend radios and body-worn cameras to enhance on-site security and accountability.
SECURITY DESIGNED AROUND YOUR VENUE
Every hospitality venue operates differently. We work closely with venue owners and managers to ensure our security teams integrate seamlessly into your operation, including procedures tailored to your layout, operating hours, and clientele.
Our latest systems allows the client full access to our staffing platform – allowing the client access to staff bookings and scheduling and incident reports. We find this transparency goes along way with our clients, showing them the dedication we put in, to ensure their service needs are met on every occasion.
Hospitality Security Across South Wales
Based in Cardiff, Assero Security Operations provides reliable hospitality security coverage throughout South Wales, offering flexible solutions for venues of all sizes.
WHAT THIS SERVICE DELIVERS
Customer-focused security that protects people, premises, and reputation.
SIA Licensed Hospitality Officers
All officers are SIA licensed, vetted to BS7858, and trained specifically for hospitality environments. Our teams understand licensing conditions, customer interaction, and the importance of maintaining a welcoming yet controlled atmosphere.
Incident Prevention & De-Escalation
Our officers are trained in early intervention, conflict management, and de-escalation techniques. This proactive approach helps prevent issues escalating, protecting staff, customers, and your venue’s reputation.
Integrated Monitoring & Communications
We support hospitality security with radios, body-worn cameras (where required), and incident reporting tools. This ensures clear communication, accurate records, and professional handling of incidents when they arise.
Licensing & Compliance Support
We assist venues in meeting licensing requirements through accurate reporting, incident documentation, and liaison with management teams. Our structured approach supports compliance and long-term operational stability.
Venue-Specific Security Solutions
Every venue is different. We tailor staffing levels, officer profiles, and operating styles to suit your venue type, trading hours, and customer base - ensuring security integrates seamlessly into front-of-house operations.
Cost-Effective, Reliable Cover
Our hospitality security services are competitively priced and designed for consistency. We focus on long-term reliability, reducing churn and maintaining standards without compromising quality.
We have always been grateful for the exceptional services provided by Assero Security throughout all of our venues. The dedication to our safety and seamless collaboration with our staff has made our venues feel like a second home.
We have and always will appreciate their focus, professional and leadership shown by all members of staff to deliver a memorable experience for all our guests and this is why we are proud to have Assero as an integral part of our team.
They are not just security, they are family.
MICHEAL – AREA MANAGER, CROESO
WHY CHOOSE ASSERO FOR HOSPITALITY SECURITY
At Assero Security Operations, we deliver professional, reliable security solutions built on experience, clear communication, and consistent standards. Our clients benefit from expert teams, dedicated account management, competitive pricing, and a strong focus on quality - ensuring every service is delivered safely, efficiently, and to the highest standard.
